Common queries answered

Frequently asked Questions

Lead time is often unique to individual orders, for a specific arrival date please call us and we will be happy to track your order.

Our patented Spring Loaded Invisible Keyhole (SLIK)  conceals the unsightly keyhole with a small metal flap. Just push the key at the keyhole and the flap pushes out of the way. When the key is removed the flap springs back into place giving your access solution a seamless finish. 

Our secure RPT locks are Radial Pin Tumbler Locks that can be used in environments where high security is needed.

A Budget Lock opens and closes a panel using a square drive keyhole. These locks are to be used in environments in which high security is not needed.

Our technical sales team is available to contact Monday to Friday, 9am – 5pm. You can either email, call or click the chat icon on the website.

FR stands for Fire Rating and the following number is the amount of minutes the product is Fire Rated for. For example FR12O means the product is fire rated for 120 minutes.

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To apply for a trade account please download and fill out the form from the link below. Once the application form is complete send it to with the subject ‘Trade Account Application’.

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